Listener. Question-asker. Connector of dots.
I believe that business is personal. Every experience matters. From telephone greetings, website usability, or the tone within online communities, each of these touchpoints add up to paint a picture of a company’s culture and values. I help companies shape these touchpoints into a picture they can be proud of.
– Focus on the goal. What are we trying to accomplish?
– Sort through the noise to discover what’s really important.
– Be present, and be real. There is nothing more powerful than honest, authentic conversation.
If you’re interested in community management, social business, or enterprise social networks, let’s talk! You may connect with me on: